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It is a darned good thing that my company knows enough to know that they need to offer good employee recognition and employee rewards when we show up every day and work this thankless job. I hate talking on the phone to begin with, but when you hook me up with a customer on the other end of the line that just wants to call me to complain and tell me what a worthless person I am, forget it. Here I am trying to help this person, trying to make their day better, and they just walk all over me. It makes me want to scream, and quit the job right then and there.

I have been very close to quitting several times, but then the company will announce another fun thing that it is doing for its employees to keep the day sane, to make the work fun again, and to keep its employees happy. I feel like they really do care, and then I have the strength to keep going again. It is a funny trade off because I really do hate the work but I just love my company so much I do not want to give it up and find a new job. Now that is instilling employee loyalty.

Technorati Tags: employee recognition, employee rewards, loyalty