SMO-AutoPilot

I hate my current storefront software, and it was so crazy expensive that I feel really bad balking out of it, but it sucks. I can’t figure it out and I can’t get anyone on the phone to help me. Their idea of support is pretty much the opposite of award winning, if you get my drift. I emailed them, no response for a week, and even then, it told me to check out their frequently asked questions. Why on earth would I not have checked there first? It’s like saying, “figure it out yourself” when obviously I’ve tried. Isn’t that part of what I am paying ludicrous amounts of money for? Therefore, I have decided to jump ship to a new asp.net shopping cart. Because you know what, life’s too short. I want good customer service, and a personal touch wouldn’t hurt. I want a better ecommerce shopping cart software and better storefront software, and I don’t think that’s too much to ask. Especially since this new brand promises to be better with responding to emails and supporting their clients than many others I’ve seen on the market, so you know what, I’m done, I’m switching over. Case closed.